Mondigo and Famiglietti say that for many users, these updates effectively ruined the Epson printers. However, the license allegedly does not explain that these updates could disable the printers. The customers explain that a purchaser must agree to Epson’s licensing agreement, and they note that the licensing agreement states that Epson may implement software updates. Mondigo and Famiglietti also note that they and other customers actively did not authorize Epson to disable their printers.
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